Shanner Law - San Diego Banruptcy Testimonials

What a great law firm to work with. The thought of having to seek out an lawyer for anything is one of those aspects in life that makes many a little uneasy. I spoke to four different law firms prior to Shanner & Associates.

What I received with Shanner & Associates:

1.) Candid conversation about the bankruptcy process, time frames, and expectations.
2.) The consultation to determine the path my case would take.
3.) The fee for their services at the first meeting and the payment options available.
5.) Communication regarding updates of my case was consistent and available by phone, email, or face to face---the choice was mine. I think it is most notable that I NEVER had to leave a voice mail with my
point of contact. A client could not have asked for better service.

Shanner & Associates was one of those places where you go and realize they are big enough with years of experience to handle your case with complete professionalism, but yet small enough to really know your case and recognize you as an individual. Obviously they have a business to run and fees to collect for their services, but I always felt like they were overly appreciative of my business. I also had they feeling they were being honest with me at all times---I know that sounds simplistic, but I did not get tht feeling with the other firms I spoke to.

The process went exactly as they had indicated. Time frames were consistent and the proposed outcome was achieved. They made the experience completely painless and were great to work with.

Mark

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Dear Sasha & Toby,
I can’t find enough words to formally thank you for bailing me out of my horrendous financial mess. For over 40 years I took pride in having excellent credit. With the outrageous increase in interest rates and decrease of hours at work I was forced to live off my credit cards borrowing from one to pay another. I could never get ahead and became immersed in a credit sink hole. After seeking credit counseling I was advised to at least consider bankruptcy as an alternative. A friend recommended your firm very highly and as you know I begrudgingly contacted you not knowing what to expect. I vividly remember you both putting me at ease and helping to remove the guilt I was feeling. For the first time I was able to sleep at night and the stress was eliminated. Although I still have to pay my mortgage, car payment, utilities, insurance and food, I am able to do so and can live without depending on credit cards. Finding you has been a blessing in disguise and I am deeply grateful for getting my life back. I now even qualify for the Home Loan Modification Program. God bless you both for helping so many people the way you do.
Sincerely, M. Madden

Laurel

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G'day Sasha,

Thank you so much for writing to us. Both Dawn and I were pleasantly surprised to hear from you. In that regard, this letter from you is just one more reason we decided to have our case(s) handled with Shanner and Associates in the first place. It is this kind of attention to detail that makes all the difference.

Dawn and I were both living overseas, something many San Diegans can appreciate being this is a Military Town, when the economy fell out in the US in 2009. We felt the pinch of the US Dollar drop so dramatically, I was personally losing 55% of my salary just in the overseas market exchange rate. We were losing financial ground quickly. Then, when my work visa was revoked (because I was an immigrant worker, obviously) we lost our footing completely and had to come back to the United States. Upon our arrival here, the economy was even worse than it was overseas. We drained our savings while looking for work. The situation was desperate, then dire. We had little choice; we could not lose our car or our housing so after much debate we decided bankruptcy was our only option. We had all our original expenses plus 1/4 of the income we were making just 8 months prior. It happened that fast.

We were at a laundr-o-mat one Saturday morning and (I think?) we were flipping through the Reader. There were dozens of ads for attorneys and bankruptcy options. It felt over-whelming and embarrassing at the same time. "How could we be reduced to this" was our repetitive, silent monologue. Truthfully, I do not recall what made me choose Shanner and Assoc.'s to look up online. But, that is what we did and the thing that immediately put me at ease, was that Toby went to my high school here in San Diego, where my father was also an administrator. All of sudden, it felt like I was going to a friend, someone who knew my family name and was from San Diego. It was with great effort, but pride was swallowed and we made an appointment for an initial consultation. From the moment we came in, and from the moment we made the first call, the professionalism in which things were handled was stellar. When a company knows their business, when they have it 'down to a science', that confidence echos throughout the establishment. This bankruptcy was a new, embarrassing and difficult situation for us, but we could tell this is what Shanner and Assoc does EVERYDAY. To put it into our terms, we fly routinely, so much so we have multiple frequent flier accounts with multiple airlines. The things that make most people nervous at an airport (security, parking, transfers, delays, lost luggage, etc) we handle with such ease and experience, that anytime a problem arises, we shrug it off and smile like we KNEW it was going to happen. That's a confidence you can not fully appreciate until you see someone else struggle with the same issues to the point of bringing them to tears. THIS is how it felt at Shanner and Assoc. Your confidence in your own abilities, your pinpoint accurate answers to anything we asked, your patience with novices like ourselves and your deft expertise in paperwork is enough to amaze any logistical military commander. We could not have felt more at home, more relaxed or more trusting if we tried. And this feeling was not just from Toby, but from the entire staff (Tyler, you of course Sasha...and I forget the name of your receptionist, I'm sorry) as it was a trickle-down effect we saw time and again when ever we had to come into the office or make a phone call. This bankruptcy could have devastated our lives, our families and our relationship with each other. Instead, we felt secure in knowing we were not the only ones, but in fact, it was 1000's of people out there just like us and hundred's of business's going through the same financial hardship. The weight and burden of this proceeding was lifted seemingly effortlessly by Shanner and Assoc. We literally started to be able to sleep again.

We can only say thank you so many times before it's sincerity loses luster. However, we can can never show how truly grateful we are for how well you have put us back on track. We have pinched, saved, sacrificed and forged ahead with great hope to finally see not only light at the end of the tunnel, but blue sky and green grass...and money being restored to our savings account. To celebrate, we went and bought a new sofa this month with cash. THAT was a proud moment. I think if i had to say one thing only about Shanner and Assoc it would be "They don't just solve financial problems, they restore financial confidence; they restore people's confidence in themselves." Thank you again for all your hard work and expertise. You have certainly made a huge and positive difference in our lives.

Cheers,

James

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I recently decided to file bankruptcy because I felt there were no other options for me. Before choosing which Law Firm I was going to choose to represent me and assist me with this process, I met with 8 different Attorneys. Shanner and Associates was the last firm that I met with and I wish they would have been the first because I would have saved a lot of time. When I called Shanner and Associates, I spoke with Sasha. I was unsure that I was making the right decision by filing bankruptcy, but when I met with Sasha and Toby in person they explained everything to me and helped me to realize I was making the right decision. From my first consultation all the way through my hearing with the Trustee, Shanner and Associates were always there for me and always willing to help or answer any questions that I had. It has been 6 months since I filed, and I am still able to contact them with any questions or concerns that I have regarding my bankruptcy. Between Sasha, Toby, and their Paralegal Tiffany, I had a wonderful experience doing business with Shanner Law and am happy that I chose to go with them!!!

Respectively and Sincerely,
Tiffany

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For anyone who has faced bankruptcy it is a daunting, humiliating experience. We wanted a lawyer who was caring and sympathetic to our situation. We found that with Toby and all of his staff at Shanner Law. Everyone who worked with us did their best to provide us with the information, guidance, and advice that we needed to make the most appropriate decisions for our circumstances. We couldn't have asked for a better lawyer to represent us. Thank you for helping us get a fresh start in our financial lives!

- Cynthia

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I want to express my sincere appreciation for you services and for attending my hearing. There are not enough words to fully explain what it meant to me. I arrived at the hearing nervous and feeling anxiety that was over the top. Just seeing you in the waiting room diminished my fear. I also noticed that the trustee was very accepting of my information which clearly showed your firm had everything in order. I also think it reflected a respect for you that is the result of years of professional merit and a high caliber of ethical representation.

Maggie, San Diego Chapter 13 Case

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Hello Sasha,
   Just wanted to let you know what a great job you and Toby and everyone had done for me.All of you had made it so easy i was really thinking it was going to be difficult. Thank you so much for the extra effort working with my spouse.That was a difficult time in my life with the passing of my daughter, you and everyone made it go so smoothly and feels good to be debt free.I most defiantly will recommend Shanner and Associates to anyone i know needing to go through bankruptcy.

   Thanks again,
         Randy

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Thank you Toby. I must say that I am glad to have you as our attorney. After seeing the others during our court hearing. One attorney came unprepared -saying the wrong file was given to him. One couple were called but the attorney wasn't there yet. I will definitely refer to you to someone who would ask for a Bk lawyer. Thank you for being professional. You are also gifted by God with a calm, soothing voice. It helps.
 
God bless,
Marilou

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